BSA Administrative Assistant
Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
02/04/2023, 23:55
The Professional Standards Department is a collaborated Bedfordshire, Cambridgeshire and Hertfordshire Unit which is committed to improving public confidence and quality of service together with protecting and enhancing the integrity of all three forces by preventing and detecting unethical behaviour, conducting timely and robust public complaint investigations, identifying lessons learned through investigation, educating, promoting and supporting good practice.
This team consists of 8 posts that act as the initial contact point for the department and the role requires previous experience in a customer service environment.
The team are responsible for providing all administration support to the department and ensuring all data recording is maintained in line with Constabularies and National data practices and policies.
This role requires customer service experience and an extreme attention to detail skill base and an experience of an organised approach to work will be key. There will be a requirement for part of the role to undertake transcriptions of formal interviews and experience of audio typing would be an advantage.
The successful candidate will be a highly motivated individual, who is able to undertake Administrative work in a challenging, customer focused environment.
As an Administrative Assistant, you must be able to evidence:
- 1 or more years in a customer service arena
- Competent with Microsoft Office 365 applications
- A strong understanding and respect for confidentiality
- Experience working in a demanding environment
- Excellent interpersonal skills, both written and verbal
- Excellent organisational skills
- Flexible, able to multitask and work under pressure
This role will be based in Tempsford and for further information, please contact Tina.Coupland@beds.police.uk
The post is a permanent post and the hours are 37 hours per week Monday to Friday (Core office hours – 09:00 to 17:00).
If you are shortlisted for interview you will be expected to evidence against the personal qualities, and entry requirements, stipulated in the role profile. The full profile can be found with this advert.
- We are emotionally aware
- We are collaborative
- We deliver, support and inspire
- We analyse critically
The application will be a word count limit of 500 words per section.
If you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements as stipulated in the role profile.
Additional Information
All internal applicants must have successfully completed their probationary period to apply for this role.
Internal applicants within Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary (BCH), should upload either a CV or provide relevant skills, experiences, and qualifications on Word/PDF document.
This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force’s terms and conditions.
As a Disability Confident leader, we take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish. If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’.
It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.
To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.
Why work for Hertfordshire Constabulary?
We have gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then we are the force for you.
Benefits include:
• Access to the local government pension scheme (police staff) or Police pension scheme (Police officers) including career average, employer contributions and death in service.
• Paid leave days depending on force and length of service (police staff - 24 to 33 days, police officers 22 to 30 days).
• Paid sick leave of six months full pay and six months half pay (depending on service).
• Occupational maternity, adoption, and paternity pay (dependent on service).
• Carers and discretionary leave.
• Flexible working arrangements including compressed hours, flexible shifts, job share, annualised hours and agile working (depending on role requirements).
• Gym facilities, weekly yoga classes, exercise classes, squash facilities, exercise space etc. are available (depending on location).
• Each force has its own sports or sports and social club, offering discounts, trips, and events.
• Cycle to Work scheme.
• Access to Blue Light Card providing discounts to Emergency Services on the high street and online.
• Access to Police Mutual providing financial support including savings plans, insurance, breakdown cover, loans and independent financial advice.
• Employee Assistance Programme.
• Various support groups including Black and Minority Ethnic (BME) Support Group, Christian Police Association (CPA), Disability Awareness Network (DAWN), Lesbian, gay, bi-sexual & transgender (LGBT), Menopause Action Group, Police Chaplains.
• Access to a Trade Union (UNISON)/Staff Association (Federation).
• The Backup Buddy Police Support app is designed to help with mental health issues and gives practical advice and support as well as a range of podcasts.
• Opportunities for development and further study including Further You Talent Management, Be You BCH Senior Leadership Programme, and supervisory leadership workshops.
Equality, Diversity and Inclusion
We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
Flexible Working
All requests for flexible working patterns will be considered and will be dependent on the role.
Recruitment and Selection Policy
Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.
Police Barred and Advisory Lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.
Vetting and Safeguarding
We are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.
Useful information before you commence an application
You will require the following detail to complete this application form:
- National Insurance Number
- Identification Detail e.g. passport
- Address information including proof
- Referee information
- Full employment history including dates and any qualifications you may have attained.
You will also be requested to provide photos of any visible tattoos you have.
If the role requires you to drive you will also be required to upload details from your full driving license including photos.
This advert is closed to applications.
