Quality Manager Digital Forensics

An exciting opportunity has arisen within our Digital Forensics Capability for a  Quality Manager to lead on digital forensic accreditation for Hertfordshire. You will be based within the Serious & Organised Crime Group and manage a Quality Department. The department oversees implementation of quality standards across all digital forensic units.  The role holder will be responsible for the development, implementation and maintenance of a quality management system that complies with ISO17025, ISO17020, ILAC-G19, the Forensic Science Regulators Statutory Code of Practice. You will also lead on implementation & compliance with other relevant Police legislation and regulations.

You will be responsible for ensuring compliance and continuous improvement in digital forensic activities. You will lead on an audit program and train and oversee a team of auditors. You will be responsible for all non-conforming work, conducting investigations, root cause analysis, setting and verifying corrective actions and effectiveness reviews of actions taken including escalating significant quality failures to UKAS and the Regulator. You will have governance over all policies and procedures within the management system. You lead annual UKAS assessments and extension of the existing scope of accreditation to include all forensic activities within digital services.  

You will manage a Quality Department leading on staff training and development. You will generate and disseminate knowledge, quality briefings and best practice and deliver training related to quality principles to forensic personnel.

Digital forensics is an area of rapid growth and change. This is a very challenging but exciting environment, and you will be instrumental in supporting digital units by leading on quality matters and influencing change in a tactful and ethical manner.

The role holder will be proactive and work effectively with minimal supervision. You will work closely with leads within forensic units and the Senior Accountable Individual. You will build effective working relationships and communicate well with others including stakeholders. You must proficient in Microsoft applications such as Word, Excel, PowerPoint, Forms, Visio, Teams & SharePoint to develop and maintain content.

The successful candidate will have at least 5 years’ experience of working to ISO17025 quality standard and conducting audits & assessments within a scientific or forensic environment. It is desirable that the candidate have experience of developing and implementing a management system with thorough knowledge of the Forensic Science Regulators Codes of Practice.  

Additional Information 

All internal applicants must have successfully completed their probationary period to apply for this role. 

Internal applicants within Hertfordshire Constabulary, should upload either a CV or provide relevant skills, experiences and qualifications on Word/PDF document.  

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force’s terms and conditions. 

As a Disability Confident leader, we take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish. If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’. 

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.